Career summary

Details for Maids and Housekeeping Cleaners


Description

Perform any combination of light cleaning duties to maintain private households or commercial establishments, such as hotels, restaurants, and hospitals, in a clean and orderly manner. Duties include making beds, replenishing linens, cleaning rooms and halls, and vacuuming.

Tasks

  • Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts.
  • Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met.
  • Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.
  • Replenish supplies, such as drinking glasses, linens, writing supplies, and bathroom items.
  • Keep storage areas and carts well-stocked, clean, and tidy.
  • Dust and polish furniture and equipment.
  • Sweep, scrub, wax, or polish floors, using brooms, mops, or powered scrubbing and waxing machines.
  • Clean rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners and shampooers.
  • Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary.
  • Hang draperies and dust window blinds.
  • Disinfect equipment and supplies, using germicides or steam-operated sterilizers.
  • Observe precautions required to protect hotel and guest property and report damage, theft, and found articles to supervisors.
  • Wash dishes and clean kitchens, cooking utensils, and silverware.
  • Remove debris from driveways, garages, and swimming pool areas.
  • Sort clothing and other articles, load washing machines, and iron and fold dried items.
  • Run errands, such as taking laundry to the cleaners and buying groceries.
  • Sort, count, and mark clean linens and store them in linen closets.
  • Polish silver accessories and metalwork, such as fixtures and fittings.
  • Prepare rooms for meetings and arrange decorations, media equipment, and furniture for social or business functions.
  • Request repair services and wait for repair workers to arrive.
  • Replace light bulbs.
  • Assign duties to other staff and give instructions regarding work methods and routines.
  • Answer telephones and doorbells.
  • Deliver television sets, ironing boards, baby cribs, and rollaway beds to guests' rooms.
  • Move and arrange furniture and turn mattresses.

Interests

  • Realistic - Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
  • Conventional - Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

Education, training, experience

  • Education - Some of these occupations may require a high school diploma or GED certificate.
  • Training - Employees in these occupations need anywhere from a few days to a few months of training. Usually, an experienced worker could show you how to do the job.
  • Experience - Little or no previous work-related skill, knowledge, or experience is needed for these occupations. For example, a person can become a waiter or waitress even if he/she has never worked before.

Knowledge

  • Customer and Personal Service -Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Skills

None found.

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